Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully so you know what to expect when you place an order.
Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
International Shipping
We ship worldwide! International orders typically arrive within 7–12 business days after dispatch, depending on your location and local customs processing times.
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays, public holidays, or carrier disruptions.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.
Order Tracking
Tracking availability depends on the shipping carrier and destination country. If tracking is available for your order, you will receive a tracking number via email once your order has been dispatched.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us and we will do our best to investigate and resolve the issue.
Contact Us
If you have any questions about your shipment, feel free to reach out to our support team. We aim to respond within 1–2 business days.